Custom orders & Return policy: Custom made orders must be paid in full at time of order. Custom made or personalized items can not be returned. Look them over before you leave the store with them. If something does not work such as battery operated lights or electric lights, they may be exchanged for same item with receipt with in 10 days of delivery. If we misspell something on a custom order that you placed then we will replace the item. However if you misspell something on the order form when you ordered you will have to pay to have it re-done.